Privacy Policy

Panda Used Cars ("the Company," "we," "us," or "our") is committed to protecting the privacy and personal data of every individual and business entity ("you," "your," or "the Client") that interacts with our platforms, submits an enquiry, or enters into a commercial transaction for the purchase and export of Toyota Levin vehicles from China.

This Privacy Policy ("Policy") explains how we collect, use, store, share, and protect information obtained through our dedicated Toyota Levin export website at usedtoyotalevin.com and our main platform at pandausedcars.com. It also describes your rights and choices with respect to your personal data.

This Panda Used Cars privacy policy applies to all users of our websites, including importers, licensed dealers, freight forwarders, and business representatives engaging our Toyota Levin export services. By accessing our website or submitting any form of enquiry or transaction, you confirm your understanding and acceptance of the practices described in this Policy.

This Policy should be read in conjunction with our Terms & Conditions, which govern the commercial relationship between you and Panda Used Cars.

Table of Contents

• 1. Information We Collect
• 2. How We Use Your Information
• 3. How We Share Your Information
• 4. Cookies & Tracking Technologies
• 5. Data Security
• 6. Your Rights & Choices
• 7. International Data Transfers
• 8. Changes to This Policy
• 9. Contact Us

1. Information We Collect

In the course of providing China used car export data protection-compliant services, we collect information in the following ways:

1.1 Information You Provide Directly

When you interact with our websites or our sales team, we may collect the following categories of personal and business information:

• Contact Details: Full name, business name, job title, email address, telephone number, and postal or business address.
• Business Credentials: Company registration number, importer licence details, trade references, and tax identification numbers where required for export documentation.
• Transaction Information: Vehicle specifications requested, purchase quantities, preferred shipping ports, payment method preferences, and order history.
• Communication Records: The content of emails, enquiry form submissions, chat messages, and any correspondence exchanged with our export advisors.
• Document Uploads: Copies of business licences, import permits, or identification documents submitted as part of our Know Your Customer (KYC) verification process.

1.2 Information Collected Automatically

When you visit usedtoyotalevin.com or pandausedcars.com, our systems may automatically collect:

• Device & Browser Information: IP address, browser type and version, operating system, device identifiers, and screen resolution.
• Usage Data: Pages visited, time spent on pages, links clicked, search queries entered, and navigation paths through our inventory platform.
• Referral Data: The URL of the webpage that directed you to our site.
• Session Data: Login timestamps, session duration, and interaction patterns.

1.3 Information From Third Parties

We may receive information about you from third-party sources, including:

• Freight forwarders, shipping agents, or logistics partners involved in fulfilling your order.
• Payment processors and banking institutions facilitating international wire transfers.
• Vehicle inspection agencies providing third-party pre-export inspection reports.
• Publicly available business registries used to verify company credentials.

2. How We Use Your Information

Panda Used Cars uses the information we collect for the following lawful purposes:

2.1 Service Delivery & Transaction Processing

• Processing your Toyota Levin vehicle enquiries and purchase orders.
• Preparing export documentation, including commercial invoices, bills of lading, and customs declarations.
• Coordinating shipping, logistics, and delivery arrangements.
• Communicating order status updates, shipping milestones, and document delivery notifications.

2.2 Business Administration & Compliance

• Verifying your identity and business credentials as part of our KYC and anti-money laundering obligations.
• Maintaining accurate financial and transaction records as required by applicable commercial and tax regulations.
• Complying with export control laws and reporting obligations applicable to Chinese vehicle export transactions.

2.3 Customer Relationship Management

• Responding to enquiries submitted through our contact page or via direct communication.
• Sending relevant inventory updates, pricing notifications, and service announcements to registered business contacts.
• Providing after-sale support and managing any disputes or claims arising from completed transactions.

2.4 Website Improvement & Analytics

• Analysing website usage patterns to improve the performance, structure, and content of our platforms.
• Identifying and resolving technical issues, security vulnerabilities, or system errors.
• Testing new features and optimising the user experience for importers and dealers.

2.5 Legal & Regulatory Purposes

• Enforcing our Terms & Conditions and other applicable agreements.
• Responding to lawful requests from governmental authorities, courts, or regulatory bodies.
• Protecting the rights, property, and safety of Panda Used Cars, its clients, and third parties.

3. How We Share Your Information

Panda Used Cars does not sell, rent, or trade your personal data to third parties for marketing purposes. We share information only in the following limited circumstances:

3.1 Service Partners & Subcontractors

We share relevant information with trusted third-party partners who assist in delivering our services, including:

• Shipping & Logistics Companies: To arrange vessel bookings, container loading, and port documentation.
• Freight Forwarders & Customs Agents: To process export customs declarations and destination clearance documentation.
• Vehicle Inspection Agencies: To coordinate and receive pre-export inspection reports on your behalf.
• Payment Processors: To facilitate international wire transfers and verify receipt of funds.

All service partners are contractually required to handle your data in accordance with applicable privacy and data protection standards.

3.2 Legal & Regulatory Disclosure

We may disclose your information to governmental authorities, customs agencies, or law enforcement bodies where required by law, court order, or lawful regulatory request. We will notify you of such disclosure to the extent permitted by law.

3.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of Panda Used Cars or its assets, your information may be transferred to the acquiring entity as part of that transaction. We will notify affected clients of any such transfer and the applicable privacy terms of the new entity.

3.4 With Your Consent

We may share your information with additional third parties where you have provided explicit written consent for a specific purpose not covered above.

4. Cookies & Tracking Technologies

Our websites use cookies and similar tracking technologies to enhance your browsing experience and gather analytical data.

4.1 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the website to function correctly. These cannot be disabled.
• Analytical Cookies: Used to collect aggregated, anonymised data about how visitors interact with our site, helping us improve content and navigation.
• Functional Cookies: Enable personalised features such as language preferences and previously viewed inventory listings.
• Marketing Cookies: Used to serve relevant content and measure the effectiveness of any promotional campaigns. These are only activated with your consent.

4.2 Managing Cookies

You may control cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website, including the ability to view our Toyota Levin inventory at pandausedcars.com/used-cars/toyota/levin.

5. Data Security

Panda Used Cars implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Encrypted Data Transmission: All data submitted through our websites is transmitted using SSL/TLS encryption protocols.
• Access Controls: Access to client data is restricted to authorised personnel on a need-to-know basis, with role-based permissions enforced across our systems.
• Secure Data Storage: Business and transaction data is stored on secured servers with regular backup procedures and intrusion detection monitoring.
• Staff Training: Our team receives regular training on data protection responsibilities and information security best practices.

While we take all reasonable precautions, no method of data transmission or storage over the internet can be guaranteed as completely secure. We encourage Clients to use strong, unique passwords and secure email practices when communicating sensitive business information.

6. Your Rights & Choices

Depending on your jurisdiction, you may hold certain rights with respect to your personal data. Panda Used Cars respects and supports the exercise of these rights, which may include:

• Right of Access: Request a copy of the personal data we hold about you or your business.
• Right to Rectification: Request correction of any inaccurate or incomplete information in our records.
• Right to Erasure: Request deletion of your personal data, subject to our legal obligations to retain certain records.
• Right to Restriction: Request that we limit the processing of your data in certain circumstances.
• Right to Object: Object to the processing of your data for direct marketing or other non-essential purposes.
• Right to Data Portability: Request that we provide your data in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact us using the details provided in the Contact Us section below. We will respond to all verified requests within thirty (30) calendar days.

7. International Data Transfers

As a China-based used car exporter operating globally, Panda Used Cars processes and transfers data across international borders. Personal and business data collected through our platforms may be stored or processed in China and in other countries where our service partners are located.

Where data is transferred internationally, we apply appropriate safeguards to ensure your information is protected to a standard consistent with this Policy, including contractual data protection clauses with all relevant third-party recipients.

By engaging our Toyota Levin export privacy-compliant services, you acknowledge that your data may be transferred to and processed in jurisdictions outside your own. We are committed to maintaining the same standard of care for your data regardless of where it is processed.

8. Changes to This Policy

Panda Used Cars reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, legal obligations, or applicable data protection regulations. All updates will be published on this page with a revised effective date clearly indicated at the top.

We encourage all Clients and website users to review this Policy periodically. Where changes are material, we will make reasonable efforts to notify registered Clients directly via email. Continued use of our services following the publication of an updated Policy constitutes your acceptance of the revised terms.

9. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please do not hesitate to contact the Panda Used Cars team:

Panda Used Cars

Official Website: pandausedcars.com

Toyota Levin Inventory: pandausedcars.com/used-cars/toyota/levin

Dedicated Levin Site: usedtoyotalevin.com

Enquiries & Data Requests: Contact Us

Our team is committed to addressing all data privacy enquiries promptly, professionally, and in full accordance with this Policy.